Who We Are

Magnetrix operates as a fundraising platform for startups based in Egypt. We're located at 35 Mekhael Abadeir, Mustafa Kamel WA Bolkli, Sidi Gaber, Alexandria Governorate 5434048. Our services connect entrepreneurs with potential investors, and we take the responsibility of handling both parties' information seriously.

When we say "we," "us," or "our" in this policy, we're referring to Magnetrix. "You" means anyone who uses our platform, whether you're a startup founder, an investor, or just browsing our site.

Information We Collect

Information You Give Us Directly

Some information comes straight from you. This happens when you create an account, fill out your profile, or reach out to us.

• Account details: Your name, email address, phone number, and password
• Business information: Company name, description, funding goals, business plans, and financial projections
• Investor profiles: Investment interests, portfolio details, and accreditation documentation
• Communication records: Messages you send through our platform or to our support team
• Payment information: Bank details for transactions (processed securely through third-party providers)

Information We Collect Automatically

Like most websites, we gather certain information automatically when you visit us. This helps us understand how people use our platform and where we can improve.

• Device information: IP address, browser type, operating system, device identifiers
• Usage data: Pages you visit, features you use, time spent on different sections
• Location data: General location based on IP address (we don't track precise GPS location)
• Cookies and tracking: Small files that remember your preferences and help us analyze site traffic

Information From Other Sources

Sometimes we receive information about you from third parties, but only with proper authorization:

• Public business registries to verify company information
• Credit verification services for investor accreditation
• Social media profiles if you choose to connect them
• References and referrals you've authorized

How We Use Your Information

We're not in the business of collecting data for its own sake. Everything we collect serves a specific purpose related to making our platform work better for you.

We won't use your information for purposes that aren't reasonably related to our services without asking for your permission first. And we definitely won't sell your personal information to third parties.

Information Sharing and Disclosure

Your information stays with us except in specific situations where sharing is necessary for the platform to work or required by law.

When Startups and Investors Connect

The whole point of our platform is connecting startups with investors. When you express interest in a startup or choose to present your company to investors, certain information gets shared. Startups can see investor profiles and interest areas. Investors get access to business plans and pitch materials. Both parties understand this is part of the process when they sign up.

Service Providers We Work With

We partner with other companies to help run our platform. These service providers only get access to information they need to do their job, and they're contractually bound to protect it.

• Payment processors who handle financial transactions securely
• Cloud hosting services that store our data
• Email service providers for platform communications
• Analytics tools that help us understand platform usage
• Customer support software to manage inquiries efficiently

Legal Requirements

Sometimes we're legally required to share information. This might happen when responding to valid court orders, government requests, or when necessary to protect someone's safety or prevent fraud. We'll always review these requests carefully and only share what's legally required.

Business Transfers

If Magnetrix is acquired by another company or merges with one, your information would likely be transferred as part of that transaction. We'd notify you before this happens and explain any changes to how your information is handled.

Your Privacy Rights

You have real control over your information. These aren't just theoretical rights – we've built systems to make them practical and accessible.

1. Access Your Data: You can request a copy of all personal information we hold about you. We'll provide it in a readable format within 30 days.
2. Correct Inaccuracies: Found something wrong in your profile or account information? You can update most details directly through your account settings, or contact us for help with anything else.
3. Delete Your Information: You can request deletion of your account and associated data. Some information might need to be retained for legal reasons, but we'll explain exactly what and why.
4. Restrict Processing: In certain situations, you can ask us to limit how we use your information while maintaining your account.
5. Data Portability: You can request your data in a structured, commonly used format that you can transfer to another service.
6. Object to Processing: You can object to how we use your information for certain purposes, particularly marketing communications.
7. Withdraw Consent: Where we've asked for your consent to process information, you can withdraw it at any time.

Data Security

Protecting your information isn't just a priority – it's fundamental to everything we do. We've implemented multiple layers of security to keep your data safe.

Technical Safeguards

Our platform uses industry-standard encryption (TLS 1.2 or higher) for data in transit. Information stored in our databases is encrypted at rest. We use secure authentication methods, including password hashing and optional two-factor authentication.

Organizational Measures

Access to personal information is restricted to employees who need it for their work. Our team receives regular training on data protection and privacy practices. We conduct security audits and vulnerability assessments regularly.

What Happens If Something Goes Wrong

Despite our best efforts, no system is 100% secure. If we experience a data breach that affects your information, we'll notify you within 72 hours and explain what happened, what information was involved, and what steps we're taking to address it. We'll also inform relevant authorities as required by Egyptian data protection regulations.

Data Retention

We don't keep your information forever. How long we retain data depends on why we collected it and whether we're legally required to keep it.

When we no longer need your information, we delete it securely. Some anonymous, aggregated data might be retained for statistical purposes, but it can't be traced back to you.

International Data Transfers

While Magnetrix operates in Egypt, some of our service providers are located in other countries. This means your information might be processed outside Egypt. When this happens, we ensure appropriate safeguards are in place through standard contractual clauses and by working only with providers who maintain strong data protection practices.

If you're accessing our platform from outside Egypt, please note that you're transferring your information to Egypt, and it will be subject to Egyptian data protection laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to make our platform work properly and understand how people use it. You have control over these technologies.

Types of Cookies We Use

• Essential cookies: Required for the platform to function – logging in, security features, basic navigation
• Functional cookies: Remember your preferences and settings to personalize your experience
• Analytics cookies: Help us understand how people use our platform so we can improve it
• Performance cookies: Monitor site performance and identify technical issues

You can manage cookie preferences through your browser settings. Note that blocking certain cookies might affect how well the platform works for you. Essential cookies are necessary for basic functionality and can't be disabled without breaking the platform.

Children's Privacy

Our platform is designed for adults engaged in business activities. We don't knowingly collect information from anyone under 18 years old. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our platform. The "Last Updated" date at the top tells you when the most recent changes were made.

We encourage you to review this policy periodically. Continued use of our platform after changes indicates your acceptance of the updated terms.

Compliance with Egyptian Law

As an Egyptian company, we comply with local data protection regulations and requirements. This includes Egypt's Personal Data Protection Law and related regulations governing electronic communications and financial services.

We work closely with legal counsel to ensure our practices align with current Egyptian privacy standards while also incorporating international best practices where appropriate.